An Exploration of the Relationship Between Technology Driven Information System and the Corporate Decision Making Style Among Top Management in Business Industries in the United States and Taiwan

Date of Degree

8-2002

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Program

Education

Advisor

Richard L. Henderson

Advisor

Annette E. Craven

Advisor

Stephen E. Wilson

Advisor

Dorothy Ettling

Abstract

The primary purpose of this research was (1) to explore the possible relationship between information technology and decision-making style in top management, and (2) to compare the possible differences between the environments in Taiwan and the United States. The target populations for the research were board chairmen, vice chairmen, CEOs, presidents, and vice presidents in "Fortune 1000" rated (United States) and Common Wealth (Taiwan) magazines, both top 1000 companies in year 2000. In this research, results show so difference between the rational and intuitive styles of top management in the United States and Taiwan. The intensity of decision-making styles from strong to weak are rational, dependant, intuitive, spontaneous,and avoidant styles in Taiwan,and from strong to weak are rational, intuitive, dependant, spontaneous, and avoidant styles in the United States in this research. It also implies that people of top management in the United States and Taiwan usually try to make rational decisions. If the information available is not enough, they will search for advice and direction from others to make decisions in Taiwan, but top managers will rely on hunches and feeling to make decisions first. Furthermore, the value intensity of media use from strong to weak is electronic, written, and oral media in the United States and Taiwan. In measure of discrepancy between recognition, partiality, and practical use of media, the large discrepancy is between recognition and practical use of oral media in the United States. In the United States, people of top management think oral media is very valuable, but they are less likely to use oral media to make decisions. The least discrepant degree is between recognition and practical use of written media in Taiwan. Than means in Taiwan, people of top management think written media is very valuable, and they also use written media to make decisions.

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