Title

The Relationship Between Managers' Leadership Style and Employee Job Satisfaction in Taiwan Fashion Retail Department Stores

Date of Degree

2004

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Program

Education

Advisor

Nancy Robbins

Advisor

Annemarie Walsh

Advisor

David Vequist

Advisor

Joseph W. Eyles

Abstract

This study described and examined the relationship of employees’ perceptions of manager’s leadership style on the job satisfaction of employees at fashion retail department stores in Taiwan. Specifically, this research indicated whether a transformational or transactional leadership style had a positive relationship with employees’ job satisfaction. This study utilized three questionnaires, the Multifactor Leadership Questionnaire (MLQ-5X short form), the Job Descriptive Index (JDI) instrument, and a demographic data survey instrument. The collected data were analyzed via descriptive statistics, two tailed t-test, and one-way ANOVA by the Statistical Package for the Social Science (SPSS 10.0) for Microsoft Windows. The data showed there is a positive relationship between manager’s leadership style and employee job satisfaction in fashion retail department stores in Taiwan.

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